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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sarah Lopez

April 23, 2025

5  out of  5
rating by Sarah Lopez
"I never had an agent for auto or homeowners insurance. Man I have been missing out all these years! Lawana Vasques at Marcus Acosta State Farm Insurance is knowledgeable, patient and has excellent customer service skills! I’m so happy to join the State Farm family!!"
We responded:
"We are so glad you reached out for a quote and very happy that we assisted you in protecting what matters most!!! Lawana truly is one of our best agents and always goes above and beyond to help others!!!! Thank you again Sarah!!"
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Ra C

April 10, 2025

5  out of  5
rating by Ra C
"Martha fue muy amable y respondió todas mis preguntas."
We responded:
"Muchísimas gracias por sus palabras!! Estamos muy agradecidos por su negocio y me da gusto que Martha le pudo ayudar con sus pólizas!!"
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Rogelio Perales

April 9, 2025

5  out of  5
rating by Rogelio Perales
"I love cristal nice wonen good work"
We responded:
"Thank you Rogelio for your kind words! Crystal definitely goes above and beyond when it comes to helping our clients!!"
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R AND A Transport

April 9, 2025

5  out of  5
rating by R AND A Transport
"The whole staff is great and very helpful!!"
We responded:
"Thank you so much!! Excellent customer service and support for our clients is of utmost importance!!!"
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Alma garza

April 8, 2025

5  out of  5
rating by Alma garza
"Martha provides excellent service! She is very kind and helpful."
We responded:
"Thank you so much Alma!!! Martha always works hard to provide the best service to our customers!!!"
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Llexovel Alcala

April 8, 2025

5  out of  5
rating by Llexovel Alcala
"Martha y Cristal son muy amables atendiendieron mis dudas rapido....regresare pronto"
We responded:
"Muchísimas gracias por tu mensaje! Martha y Crystal siempre tratan de ayudar nuestros clientes con sus necesidades!!!"
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Esmeralda Ochoa

April 3, 2025

5  out of  5
rating by Esmeralda Ochoa
"Great service and prices are great Martha Ortiz gets you a good deal and is very helpful."
We responded:
"Thank you so much Esmeralda for your positive review of Martha and our agency!!! We appreciate you and your business and look forward to taking care of all your insurance needs."
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Roger Knight

April 3, 2025

5  out of  5
rating by Roger Knight
"Great customer service! We are really happy to do business with Marcus Acosta State Farm Insurance Agency on Strawberry Road in Pasadena, Texas on with our commercial vehicle policy for our business in Deer Park, TX."
We responded:
"Thank you so much Roger for the amazing review!! We appreciate you and value your business and feedback sir!!!"
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Alberto Vargas

April 1, 2025

5  out of  5
rating by Alberto Vargas
"Martha"
We responded:
"Thank you for the amazing review Alberto!!!"
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szoppe92

April 1, 2025

5  out of  5
rating by szoppe92
"Prompt and friendly service"
We responded:
"Thank you so much Ms. Zoppe!! We appreciate your business and are so happy to hear our staff is still giving you the best service after all these years!!!!"
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Veronica Cisneros

March 25, 2025

5  out of  5
rating by Veronica Cisneros
"Crystal has been such a big help and so polite everytime I call with questions, her customer service is definitely a 10/10 😊"
We responded:
"Thank you so much Veronica!! She truly tries to always help out customers with all their needs and we are blessed to have her!!!"
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Aliza Cevallos

March 18, 2025

5  out of  5
rating by Aliza Cevallos
"State Farm is a great choice to pick. I was helped by Crystal Gonzales at the Marcus Acosta, Agent on 2750 Strawberry. Rd Pasadena, Ix 77502 She is a big help, very patient and handled any questions I had. If your thinking of going with State Farm I recommend it."
We responded:
"Thank you so much Aliza!!! Crystal is one of the most patient at listening and assisting clients with their needs!!!"
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Carla Melendez

March 14, 2025

5  out of  5
rating by Carla Melendez
"Crystal y la señora Elsa son muy amables"
We responded:
"Muchisimas gracias Carla! Ellas dos siempre tratan de ayudar a nuestros clientes en todo lo que se puede!"
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Enmanuel Castells

March 3, 2025

5  out of  5
rating by Enmanuel Castells
"Been working with the office of Marcus Acosta for years of State Farm and there customer services is great, Alice Gonazales help me get some information about making some changes in my coverage and she was very helpful to answer all my questions and make the right decision, I highly recommend her for a great and fast work."
We responded:
"Thank you for this wonderful review Emmanuel!!! Alice is dedicated to serving our clients' needs and always doing her best to recommend the best coverage to fit your individual needs."
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Cynthia Leal

February 27, 2025

5  out of  5
rating by Cynthia Leal
"Everyone is always very helpful, today Martha helped me. One day when I was sick, very sick on my birthday and feeling bad, I received a call from State Farm, I thought they wanted me to pay a bill, but the call was to wish me a Happy Birthday from everyone there, that definitely just made my day. That's just the kind of people they are ....."
We responded:
"We are so glad and thankful for you Cynthia!!! We definitely try to do the little things and always want the best for our customers!!!!"
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Alyssa Zarate

February 25, 2025

5  out of  5
rating by Alyssa Zarate
"The best State Farm Office in Pasadena. All the ladies here are amazing and always provide great customer service. 😊"
We responded:
"Thank you so much Alyssa for this wonderful 5 star review. The entire team strives to help out in any way possible and we are truly thankful for your business!"
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Kinina Guerrero

February 25, 2025

5  out of  5
rating by Kinina Guerrero
"Marcos Acota has a great Team God bless them"
We responded:
"Thank you so much Kinina!! You have been such a pleasure to have all these years as one of our longest policy holders. We appreciate you and your business!!"
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Deivi Vigil

February 24, 2025

5  out of  5
rating by Deivi Vigil
"This people go above and beyond to help even helping with filing with other insurers"
We responded:
"Thank you so much Deivi for allowing us the opportunity to work with you and your family in helping file and get your claim started. We definitely appreciate your business and will always find ways to separate ourselves from the competition!"
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TexasMade KoolAid

February 21, 2025

5  out of  5
rating by TexasMade KoolAid
"I spoke with Alice who did a great job reaching out to me and answering every question I had. I asked more then the general questions and Alice was very knowledgeable and had no issues answering any."
We responded:
"We are so lucky to have Alice. She has over 15 years of experience in this industry and always goes above and beyond for out customers."
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Edna Smith

February 20, 2025

5  out of  5
rating by Edna Smith
"Mr. Acosta and Crystal are a very delightful!"
We responded:
"Thank you so much for the wonderful review Edna. Crystal is always so kind and helpful and we appreciate your business!"
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Homer sifuentes

February 20, 2025

5  out of  5
rating by Homer sifuentes
"The girls here are always great help! Very knowledgeable and kind."
We responded:
"Thank you so much for amazing review Homer. Our team always strives to provide the best customer service, and we never stop learning to try and be the best we can be for our customers."
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Nelda Mata

February 19, 2025

5  out of  5
rating by Nelda Mata
"Always great service🤗"
We responded:
"You are so sweet Nelda. Thank you again for your business and for allowing us to earn your business."
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Melissa Valencia

February 18, 2025

5  out of  5
rating by Melissa Valencia
"Great response time. Very accommodating regarding method of communication. I was able to handle my concerns via text messages. Thank you Alice Gonzalez for your help"
We responded:
"Thank you so much Melissa! We appreciate your feedback and Alice truly does go above and beyond to not only assist our customers but make life easier for them. Thank you, Agent Marcus Acosta"
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Gisela Lucio

February 13, 2025

5  out of  5
rating by Gisela Lucio
"Everyone at Marcus Acosta’s office is simply fabulous!!! His staff is very efficient and knowledgeable about anything related to insurance. Even when they do not know the answer to a question (which is rare) his staff will find the answer and get back with you asap. I can’t say enough great things about this particular State Farm office."
We responded:
"Thank you so much Gisela!! We appreciate your support and business all these years and will always do our best to take care of you and your needs!! Marcus"
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Karen Cockrell

February 13, 2025

5  out of  5
rating by Karen Cockrell
"Crystal has always been so helpful!"
We responded:
"Thank you so much Karen! Crystal truly is helpful and always finds a way to help our customers!! Marcus"