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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Janice

Janice

August 21, 2025

5  out of  5
rating by Janice
"Crystal J is super. She made making adjustments on auto policy a fast and smooth transition. Always keeps me informed. Prompt responses!!"
We responded:
"Thank you for the wonderful on Crystal and our agency. She definitely has the best customer service and always does her best to make sure our clients have all their insurance needs taken care of!!"
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N Rm

August 16, 2025

5  out of  5
rating by N Rm
"I had a wonderful experience working with Lawana—she took the time to explain my coverage thoroughly and was extremely accommodating with my schedule. The entire staff, including Marcus Acosta, was kind and welcoming. Thank you all for your excellent service!"
We responded:
"We are so pleased and thrilled to have you as a client and part of our agency. Lawana is always happy to help and serve the needs of our clients! Thank you again for this wonderful review!!!"
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Angel Sanchez

August 15, 2025

5  out of  5
rating by Angel Sanchez
"Martha was very nice and courteous as well as Mr. Acosta , I recommend them."
We responded:
"Thank you so much Mr. Sanchez!! We appreciate you and your business. Martha definitely always goes above and beyond when it comes to helping our customers!!"
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nellida paredes

August 12, 2025

5  out of  5
rating by nellida paredes
"Me encantó el servicio de Martha, muy amable, servicial y excelente información y ayuda"
We responded:
"Muchisimas gracias Nellida! Estamos encantados de tener su negocio y muy agradecidos!"
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Angelita Puentes

August 4, 2025

5  out of  5
rating by Angelita Puentes
"Cristal es muy linda!"
We responded:
"Muchisimas gracias Angelita! Ella siempre trata de ayudar en todo lo que puede!"
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Miguel Pッ

July 22, 2025

5  out of  5
rating by Miguel Pッ
"Increíble todos los detalles que me dieron y muchas gracias a Lawana Vasquez por su tiempo ! Y llevar todo a su querido tiempo ! Siempre tuvo tiempo para contestarme las llamadas y no se molestó en explicarme cada función debido a la aseguranza ! Me ayudó a iniciar sección en la aplicación de state farm y todo muy rápido ! Recomendado al 100% con Lawana Vasquez muchas gracias de nuevo !!"
We responded:
"We are so pleased to hear of this review Miguel! Lawana truly always puts the customer first and will go out of her way to make sure they are taken care of. We thank you and appreciate your business sir!"
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Tracy Solorzano

July 16, 2025

5  out of  5
rating by Tracy Solorzano
"I couldn’t be happier with my experience! From start to finish, the process was smooth, fast, and stress-free. Lawanda was incredibly helpful and took the time to explain everything clearly. I was able to get AMAZING coverage—no hidden fees or confusing terms. Highly recommend this location if you’re looking for reliable auto insurance with people who truly care!"
We responded:
"Thank you so much Tracy for the wonderful and honest review!!! We strive to always be transparent with our customers and keep insurance simple while providing the absolute best service possible!!!"
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Larry Harold

July 14, 2025

5  out of  5
rating by Larry Harold
"MS.Martha was a delight to speak to."
We responded:
"Thank you Larry! She truly is amazing and always strives to help others!!!"
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Liz Benitez

July 7, 2025

5  out of  5
rating by Liz Benitez
"Me encanto su servicio fue muy paciente y muy amable la recomiendo mucho ☺️☺️☺️ me ayudó muchísimo ☺️☺️☺️ muchas gracias por su gran ayuda 🙏🏻"
We responded:
"We are so thankful for your wonderful review. We appreciate your business and look forward to serving all your insurance needs. "
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Sudarshan Sewa

July 3, 2025

5  out of  5
rating by Sudarshan Sewa
"State Farm is alway awesome insurance to be with. Thank you guys for outstanding service and cooperation."
We responded:
"We are so happy to have been able to surpass your expectations and give you the best customer service experience. Thank you for the awesome review!!!"
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Arturo Perez

July 2, 2025

5  out of  5
rating by Arturo Perez
"Cristal es muy buena gente tiene paciencia"
We responded:
"Muchisimas gracias Sr. Perez! Crystal siempre trata de ayudar en lo que puede y siempre con mucha paciencia. Muchas gracias por su negocio!!"
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Lianet Palacio C.

June 25, 2025

5  out of  5
rating by Lianet Palacio C.
"Every experience with Marcus Acosta’s State Farm office keeps getting better. Thank you to Martha Koons-Ortiz today for your kindness and the efficient handling of our request. Carlos and Lianet"
We responded:
"Thank you so much for the wonderful review and kind words about Martha and our agency. With such amazing customers like you all it makes our job so much enjoyable!!!! Thank you again!!!"
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Carlos Castillo

June 11, 2025

5  out of  5
rating by Carlos Castillo
"Cristal ayudó mucho muchas gracias"
We responded:
"Gracias a usted Carlos! Estamos muy agradecidos por su negocio!!"
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Marilyn Rivera

June 9, 2025

5  out of  5
rating by Marilyn Rivera
"Spoke to Martha about adding daughter and vehicle she was very professional and asked questions in order to give me the very best price . Highly recommend this insurance company !"
We responded:
"Thank you so much Marilyn for the awesome review! I am so glad to hear that Martha was able to help you and your daughter with customized options to fit your needs."
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Guillermina Alvarado

June 6, 2025

5  out of  5
rating by Guillermina Alvarado
"Muy amable cristal"
We responded:
"MUCHAS GRACIAS GUILLERMINA!!! ESTAMOS AQUI PARA SERVIRLE"
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Giselle Rivera

May 22, 2025

5  out of  5
rating by Giselle Rivera
"I've had this insurance for years now and they are amazing. The attention and help you receive from a crash claim to a simple change in the account is exactly as helpful. Alice Gonzales has been a tremendous help and patient lately with all the changes I'm having with the account."
We responded:
"Thank you so much Giselle for taking the time to acknowledge Alice and her wonderful customer service!!! We appreciate you and your business!!"
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catalina cibrian

May 15, 2025

5  out of  5
rating by catalina cibrian
"Llegue con la Srta Martha Que me atendió de lo mas lindo con una actitud muy especial le agradezco grandemente por su atención y por su ayuda mi más grande agradecimiento Srta Martha"
We responded:
"Muchísimas gracias por la felicitación!! Martha siempre trata de hacer lo mejor que pueda para nuestros clientes. "
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Erika Garcia

May 14, 2025

5  out of  5
rating by Erika Garcia
"Es increíble como un buen agente de seguros te da la tranquilidad y la seguridad que todo está bajo control! Yo tengo protegido no solo mi carro sino mi casa y pertenencias en 1 misma póliza ! La excelencia del servicio en esta agencia es A-plus! Gracias Martha y Loana por su increíble servicio al cliente!! 100% recomendable!! 🙏🏻"
We responded:
"Muchisimas gracias Erika!! Martha y Lawana siempre tratan de ser todo posible para ayudar a nuestros clientes!!!"
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Eloisa Rodriguez

May 2, 2025

5  out of  5
rating by Eloisa Rodriguez
"Crystal answered all my questions and was such a pleasure to talk to!"
We responded:
"Thank you so much Eloisa! Crystal truly has the best customer service and always goes above and beyond for our customers!!!"
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Ronald Toler

April 28, 2025

5  out of  5
rating by Ronald Toler
"Martha was helpful and knowledgeable A+"
We responded:
"Thank you so much Mr. Toler!!! We appreciate your business and are glad that Martha was able to take care of your needs today sir!"
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bridget bishop

April 28, 2025

5  out of  5
rating by bridget bishop
"Martha was a great help to me today! Answered all my questions."
We responded:
"That is so awesome Bridget! We appreciate your business and are extremely thankful! Martha is knowledgeable in all aspects of our business and is always happy to help!"
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Richard Gill

April 28, 2025

5  out of  5
rating by Richard Gill
"Crystal is extremely kind and helpful"
We responded:
"Thank you so much Mr. Gill! Crystal truly is remarkable and always tries to assist our clients with all of their insurance and financial service's needs. So glad she helped take care of you today!"
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Sarah Lopez

April 23, 2025

5  out of  5
rating by Sarah Lopez
"I never had an agent for auto or homeowners insurance. Man I have been missing out all these years! Lawana Vasques at Marcus Acosta State Farm Insurance is knowledgeable, patient and has excellent customer service skills! I’m so happy to join the State Farm family!!"
We responded:
"We are so glad you reached out for a quote and very happy that we assisted you in protecting what matters most!!! Lawana truly is one of our best agents and always goes above and beyond to help others!!!! Thank you again Sarah!!"
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Ra C

April 10, 2025

5  out of  5
rating by Ra C
"Martha fue muy amable y respondió todas mis preguntas."
We responded:
"Muchísimas gracias por sus palabras!! Estamos muy agradecidos por su negocio y me da gusto que Martha le pudo ayudar con sus pólizas!!"
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Rogelio Perales

April 9, 2025

5  out of  5
rating by Rogelio Perales
"I love cristal nice wonen good work"
We responded:
"Thank you Rogelio for your kind words! Crystal definitely goes above and beyond when it comes to helping our clients!!"