State Farm® Insurance Agent Marcus Acosta
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Claudio Leija
January 8, 2025
5
out of
5
rating by Claudio Leija
"The whole team is extremely helpful and always take care of any situation quickly. They have my home and auto cause of there A+ customer service."
We responded:
"Thank you, Claudio, for your wonderful feedback! I'm happy to know that our team has been able to assist you promptly and provide the A+ service you deserve. Your trust in us for your insurance means a lot. If you ever need anything else, don't hesitate to reach out. We're here to help!"
Carmela Ortiz
January 3, 2025
5
out of
5
rating by Carmela Ortiz
"Gran servicio, cristal es un gran ayuda"
We responded:
"¡Gracias, Carmela! Estamos muy contentos de saber que recibiste un gran servicio. Cristal es una parte valiosa de nuestro equipo y nos alegra que haya podido ayudarte. Si necesitas algo más en el futuro, no dudes en contactarnos. ¡Estamos aquí para ti!"
Bertha Murillo
January 3, 2025
5
out of
5
rating by Bertha Murillo
"Crystal me ayudó configurar drive safe y safe, muy linda!"
We responded:
"¡Gracias, Bertha! Me alegra saber que Crystal pudo ayudarte a configurar Drive Safe y Safe. Estamos contentos de tenerla en nuestro equipo. Si necesitas más ayuda o tienes alguna pregunta, no dudes en contactarnos. ¡Estamos aquí para ti!"
Chris Mattern
January 3, 2025
5
out of
5
rating by Chris Mattern
"The staff is amazing!"
We responded:
"We appreciate your business Chris and thank you for the amazing review!!! Happy new year sir!!!"
Amanda Hathhorn
December 30, 2024
5
out of
5
rating by Amanda Hathhorn
"Crystal was very sweet and helpful."
We responded:
"Thank you, Amanda! I'm glad to hear that Crystal was sweet and helpful during your experience. We appreciate your feedback and are here to assist with any further needs or questions you may have."
Gloria Zuniga
December 23, 2024
5
out of
5
rating by Gloria Zuniga
"Thank you miss Crystal. Very nice experience"
We responded:
"Gloria we are so thankful for the awesome review!!! We appreciate you and value your business!!!"
Magaly Flores
December 17, 2024
5
out of
5
rating by Magaly Flores
"Excelente atencion y amabilidad del personal."
We responded:
"Thank you, Magaly! Estoy muy contento de saber que recibiste una excelente atención y amabilidad de nuestro personal. Estamos aquí para ayudarte con cualquier cosa que necesites en el futuro. ¡Gracias por confiar en nosotros!"
Dagly yohana Herrera Peña
December 16, 2024
5
out of
5
rating by Dagly yohana Herrera Peña
"Excelente servicio 👍 muy amables"
We responded:
"¡Gracias, Dagly! Estoy muy contento de que hayas tenido una experiencia positiva con nuestro servicio. Siempre estamos aquí para ayudarte con cualquier necesidad futura."
Noe Najera
December 10, 2024
5
out of
5
rating by Noe Najera
"Great and fast service!!"
We responded:
"Noe, thank you for your wonderful feedback! We're glad you appreciated our quick and efficient service. If you need any further assistance, don't hesitate to reach out."
Jose Rodriguez
December 9, 2024
5
out of
5
rating by Jose Rodriguez
"Crystal was a great! She helped me save money with Drive Safe and Save, also helped me set it up in no time."
We responded:
"Jose, thank you for your fantastic review! I'm glad to hear that Crystal was able to assist you with Drive Safe and Save and help you set it up quickly. We appreciate your feedback and are always here to help with any future needs or questions."
Olga Rodriguez
December 9, 2024
5
out of
5
rating by Olga Rodriguez
"My State farm agents are always available and helpful and I appreciate them. They're awesome!"
We responded:
"Olga, thank you so much for your kind words! I'm glad to know that our team has been helpful and available when you need us. We truly appreciate your support and are grateful to have you as a valued customer. If you ever need anything in the future, don't hesitate to reach out."
Erik Valmaseda
December 9, 2024
5
out of
5
rating by Erik Valmaseda
"Quiero agradecer mucho a todo el equipo de la oficina del sr Marcos Acosta,especialmente a la señorita Crystal que me ayudo a resolver mi problema,muy profesional de su parte y de todos allí,con State Farm nunca estamos solos,100 % recomendada la oficina,muchas gracias!"
We responded:
"Muchísimas gracias por sus palabras tan Erik!!! Estamos muy agradecidos por su negocio! Cualquier cosa que necesite aquí estamos para servirle!!!!"
Linda Martnez
December 3, 2024
5
out of
5
rating by Linda Martnez
"Great people."
We responded:
"Linda, thank you for your kind words! We're happy you had a positive experience with our team. If you ever need anything, we're here to help!"
Francisco Herrera
October 24, 2024
5
out of
5
rating by Francisco Herrera
"Amazing service! Great and friendly salespeople! I really can trust them to have my back with any claims!"
We responded:
"Francisco, thank you for your wonderful review! I'm glad to know you found our service amazing and our team friendly. It's great to hear that you feel confident in our support with any claims. We're always here to help with your insurance needs. - Marcus Acosta - State Farm Insurance Agent, Pasadena, TX"
ana lopez
October 4, 2024
5
out of
5
rating by ana lopez
"They have the best customer service… always answering all questions you have the best they can.. Alice is so kind and always willing to help you with all your questions and concerns.. recommend them 💯"
We responded:
"Thank you so much!! We strive to always provide the very best level of customer expectations and service beyond expectations!!!"
albert f
October 3, 2024
5
out of
5
rating by albert f
"Saved me money and started my 20yr life policy at age 23 now I’m 34 almost done thanks"
We responded:
"Albert, I'm happy to know that we could help you save money and start your 20-year life policy at such a young age. It's great to see your long-term planning paying off! If you have any questions or need further assistance, feel free to reach out. - Marcus Acosta - State Farm Insurance Agent, Pasadena, TX"
Ciarah Smith
September 19, 2024
5
out of
5
rating by Ciarah Smith
"I contacted Marcus at 5 PM on a Friday evening and he worked tirelessly until we had a policy in place in order to avoid a significant increase in our current policy. He walked us through the whole process and made everything easy. I had a printable PDF of my new insurance card in my email by Monday morning. It’s obvious that Marcus is not only incredibly knowledgeable but also that he genuinely understands the needs of hard-working families who value safety and peace of mind. Thanks to Marcus, we now have policies in place to cover our home and our automobiles with significantly better coverage for a lower price."
We responded:
"Ciarah, thank you so much for your wonderful review! I'm glad I could assist you late on a Friday and ensure you had a policy in place to avoid any increase in your current policy. It's great to know that the process was smooth and that you received your new insurance card promptly. Understanding the needs of hard-working families is a priority for me, and I'm happy we could provide you with better coverage at a lower price. If you ever need further assistance or have any questions, don't hesitate to reach out. - Marcus Acosta - State Farm Insurance Agent, Pasadena, TX"
P Trinity
August 29, 2024
5
out of
5
rating by P Trinity
"As a fellow business owner I trust State Farm with Marcus for all my policy needs."
We responded:
"P Trinity, thank you for your trust and support. I'm glad we can meet your policy needs. If you ever need anything, our office is here to help! - Marcus Acosta - State Farm Insurance Agent, Pasadena, TX"
Stefania Langley
August 20, 2024
5
out of
5
rating by Stefania Langley
"Marcus and his team are very attentive and helpful during a claim for my daughter’s vehicle. They took the time to explain everything to us and reduced the stress and anxiety by walking us through each step patiently. I highly recommend Marcus Acosta as your insurance agent. He’s honest and professional at all times!!!"
We responded:
"Stefania, thank you for your kind words and recommendation. I'm glad our team could assist you and your daughter during the claim process. We strive to provide clear explanations and support to reduce stress for our clients. If you ever need further assistance, please don't hesitate to reach out. - Marcus Acosta - State Farm Insurance Agent, Pasadena, TX"
Larry Fillman
July 24, 2024
5
out of
5
rating by Larry Fillman
"Top notch service and concerns from the agent, Marcus Acosta, and everyone in his office. Customer service is exceptional."
We responded:
"Hey Larry, thanks a ton for your awesome review! We're really happy that you found our service top notch and our customer service exceptional. If you ever need anything else, we're here for you! - Marcus Acosta - State Farm Insurance Agent, Pasadena, TX"
Alexandra Rodriguez
July 3, 2024
5
out of
5
rating by Alexandra Rodriguez
"Jessica is an amazing agent and Great team with Marcus Acosta State Farm office. I highly recommend!"
We responded:
"Thank you, Alexandra! We're thrilled to hear you had a great experience with Jessica and our team at our office! We're grateful for your recommendation and look forward to assisting you in the future. - Marcus Acosta - State Farm Insurance Agent, Pasadena, TX"
Jjm Johnson
July 1, 2024
5
out of
5
rating by Jjm Johnson
"Took care of all i needed in a prompt manner, very friendly."
We responded:
"Thank you! I'm pleased to hear that we took care of all your needs promptly and with a friendly attitude! Providing top-notch service is our priority, and I'm glad you had a positive experience with us. If you ever need assistance in the future, feel free to reach out. Thank you for your feedback! - Marcus Acosta - State Farm Insurance Agent, Pasadena, TX"
John Kurihara
June 27, 2024
5
out of
5
rating by John Kurihara
"Alice Gonzales is the best insurance agent i've ever experienced in my 25 years of life. The customer service was beyond par and expectations. She helped me navigate the best auto insurance for my vehicle. Very responsive and polite/nice. The best and most top tier insurance agent in north america by far hands down no competition or comparison. Marcus you need give Alice a promotion period."
We responded:
"John, I'm thrilled to hear you had such a top-tier experience with Alice! Your satisfaction and praise for her customer service mean the world to us. We're grateful for your kind words and look forward to assisting you with all your insurance needs. Thank you for choosing our office! - Marcus Acosta - State Farm Insurance Agent, Pasadena, TX"
destiny torres
June 27, 2024
5
out of
5
rating by destiny torres
"Alice really is one of your elite employees, offering sensational customer service and is very professional!"
We responded:
"Destiny, I'm happy to hear that Alice provided sensational customer service and professionalism! I'm pleased that you had a great experience with us. If you ever need assistance in the future, feel free to reach out. - Marcus Acosta - State Farm Insurance Agent, Pasadena, TX"
Michael Gordon
June 26, 2024
5
out of
5
rating by Michael Gordon
"Great and friendly service. I highly recommend!"
We responded:
"Michael, we're thrilled you had a great and friendly experience with us! We're pleased to have provided you with top-notch service. If you ever need assistance in the future, feel free to reach out. Thank you for recommending us! - Marcus Acosta - State Farm Insurance Agent, Pasadena, TX"